commonly asked questions
what to do if there’s a flood
Flooding can cause costly damage, which is why it’s important that you act quickly.
Turn off the water source, eg washing machine, dishwasher or tap.
Prevent water leaking to other apartments/shops by mopping up as much as you can
If appropriate turn the water supply to your apartment off. Note: some of the hot water cylinders are accessed via the corridor
Ring the Body Corporate Facilities Manager on 027-284 4830 immediately
If you rent you also need to contact the owner/property manager so that they can attend.
broken window?
The windows are part of the unit/apartment title and not the common area, which means the owner is responsible for repairing damage. Owners must attend to repairs as soon as possible so that the weathertightness of the building is not compromised.
If you rent you should contact your landlord or property manager.
problems with Neighbours?
Living in a shared building requires cooperation and consideration by all. If you haven’t lived in a multi unit development before it’s important that you think carefully before embarking on apartment life.
We’re proud of the harmonious environment we’ve created at 60 Willis but from time to time there are stresses and strains that result in neighbours not getting along. Whether it’s noise or annoying behaviours we encourage you first and foremost to talk to your neighbour to find a resolution. Tenants, you can also contact your landlord to discuss the situation
Paint colours
If you’re planning to paint your apartment and want to keep the colours the same, here is a list of the original paint colours.
I’d like to get a pet, is this ok?
If you are renting your apartment pets are not allowed.
If you are an owner occupier a pet is ok under certain conditions. Please refer to Rule 13 of the Body Corporate Rules.
smoke detector beeping?
If your smoke detector starts beeping for no particular reason do not touch it, and contact the Body Corporate Facilities Manager on 027-284 4830 to discuss. It could be that the unit needs replacing and this would be done by our fire protection contractors.
emergency door release activated?
If the emergency door release button has been pushed it will be ‘screaming’ and the doors will be on free release. It needs to be reset. Here’s how to do it.
Please note: if you or your guests activate this and do not do anything to rectify the situation you will be charged a call-out fee for it to be reset. No excuses accepted.